Download Udemy Course Become a master of client and account management

Become a master of client and account management One of the training courses at Udemy is that you fully and completely teach you zero to 100% of what you need to know about customer management and growth. Robert Da Costa at this training course includes topics such as: customer management in all circumstances; more understanding of your customers to build broader relationships; stop serving overcrowding; learn how not to tell the customer; address changes in the project; give Feedback; the best tools and techniques for managing time and planning capacity; creating project plans; and reviewing your plans.

Topics Become a master of client and account management:

  1. Confidently manage clients in all situations
  2. Better to understand your customers to ensure a great relationship
  3. Stop over servicing
  4. Learn how to say no to a client
  5. Handle project change
  6. Give a hard feedback
  7. Learn the best tools and techniques for time management and capacity planning
  8. Create project plans
  9. Present with confidence

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Download Link Size
Download Part 1 476.84 MB
Download Part 2 476.84 MB
Download Part 3 476.84 MB
Download Part 4 465.00 MB

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